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	<title>103.7 THE LOON &#187; Amazon</title>
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		<title>Amazon Reigns Supreme in Online Customer Satisfaction</title>
		<link>http://1037theloon.com/amazon-reigns-supreme-in-online-customer-satisfaction/</link>
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		<pubDate>Wed, 16 May 2012 17:00:32 +0000</pubDate>
		<dc:creator>Shauna Wright</dc:creator>
				<category><![CDATA[Causes We Like]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Tech News]]></category>
		<category><![CDATA[Amazon]]></category>
		<category><![CDATA[Customer Service]]></category>

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		<description><![CDATA[What do Amazon, Apple, and L.L. Bean have in common? They all ranked at the top of their categories in a recent study tracking customer satisfaction with online retailers. The ForeSee E-Retail Satisfaction Index uses a 0 to 100 scale with scores based on factors like functionality, merchandise, content and price. Anything above an 80 [...]]]></description>
			<content:encoded><![CDATA[<p>What do Amazon, Apple, and L.L. Bean have in common? They all ranked at the top of their categories in a <a href="http://moneyland.time.com/2012/05/14/apple-l-l-bean-and-especially-amazon-score-big-in-online-shopping-satisfaction/" >recent study</a> tracking customer satisfaction with online retailers.</p>
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